Shipping & Delivery


We ship worldwide and offer 3 different shipping methods

Untracked shipping:

  • Untracked shipping is available worldwide but take into account that no tracking is involved and delivery times are longer
  • Your order is shipped with normal post without tracking from the UK via the Netherlands (PostNL) and distributed onwards to the postal service provider in the country of destination
  • Estimated delivery times:
    • Orders within the EU up to 14 business days
    • International orders up to 25 business days

Standard tracked:

Your order is shipped with tracking

  • Your order is assigned a tracking number by Spring Global Delivery Solutions, shipped from the UK via the Netherlands (PostNL) and distributed onwards to the postal service provider in the country of destination
  • Estimated delivery times:
    • Orders within the EU 5-8 business days
    • International orders 15-21 business days
  • Standard tracked service is only available to selected destinations. Once you place your order and have entered shipping address, you will be shown the shipping options available to you during checkout

Premium tracked:

Your order is shipped with tracking

  • Your order is assigned a tracking number by DHL or Fedex depending on the country of destination
  • Estimated delivery times worldwide: 2-6 business days
  • You will receive your tracking number by email directly from Fedex or DHL
  • You can track your order here: DHL tracking / Fedex tracking
  • Premium tracked service is available to most destinations worldwide


Any questions? Visit our help center or write us at contact@rubycup.com

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